Shipping & Return Policies

Shipping & Return Policies

Delivery

Purchases are generally processed and shipped within 3 to 5 business days following the date of the order. If your order was made during the weekend or on a public holiday, it will be processed on the next business day.

 

Shipping - Canada

Shipping costs are free with orders exceeding 100$. Shipping generally takes from 2 to 5 business days to reach its destination. The shipment cost for an order under 100$ is 8$ CAD. You will receive a tracking number once your order will have been sent.

 

Shipping - United States

Shipping costs are free with orders exceeding 100$. Shipping generally takes from 2 to 5 business days to reach its destination. The shipping cost for an order under 100$ is 10$ CAD. You will receive a tracking number once your order will have been sent.

 

Shipping - International

Shipping costs are free with orders over 195$. Shipping usually takes between 6 to 12 business days with Canada Post. The shipping cost for orders under 195$ is 20$ CAD. International orders may be subjected to taxes or customs duties. Please note that fees associated with purchases come within the responsibility of the customer at all times.

 

Return policy

For returns, items must not have been worn, washed, or damaged. Labels must have been kept Aldo. If the item meets these conditions, you can choose to exchange it with another Baekini item or to get an online credit at the online store (at www.baekini.com). Baekini does not offer any refunds. In order to make an exchange, a return number request must be addressed to the following email address: bakiniswim@gmail.com. Baekini holds the right to refuse any return request that do not comply with its policies. Sold sale items are final sales and are not subjected to exchanges or credits at the online store.

For any additional questions, please contact our team at baekiniswim@gmail.com.